Hey guys, I'm not sure if you know but your videos don't play sound. Like, at all. I haven't tried it on my computer, but in the past few weeks when I try to use the Kocowa videos on your site on my mobile device the sound just doesn't play whatsoever. I think maybe someone on your tech team should take a look just because it's a bit frustrating. Thanks again!
There was another beanie who had trouble with the volume controls, she had to switch mobile browsers to do it, but that would be too inconvenient every time :(
Tried watching both on phone and desktop. Old video post worked well on both but the video posted here only worked on my desktop. I couldn't hear the audio on my phone D:
Hello! Sorry I don't get notifications when someone comments back at me and since I don't check my comments frequently I never see when someone responds. I have an Honor phone. It's also still not working for me! I'm not sure if other people have this issue or not! Thanks!
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1 katasu1996
April 18, 2018 at 9:53 AM
Hey guys, I'm not sure if you know but your videos don't play sound. Like, at all. I haven't tried it on my computer, but in the past few weeks when I try to use the Kocowa videos on your site on my mobile device the sound just doesn't play whatsoever. I think maybe someone on your tech team should take a look just because it's a bit frustrating. Thanks again!
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mary
April 18, 2018 at 11:42 AM
Oh noes :O Do all the vids have no sound now? Can you try an old one like this http://www.dramabeans.com/videos-posts/2018/04/the-great-seducer-episode-15-is-it-how-he-quavers-when-pretending-hes-okay/ and let me know if it doesn't work too?
There was another beanie who had trouble with the volume controls, she had to switch mobile browsers to do it, but that would be too inconvenient every time :(
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lotus
April 18, 2018 at 11:56 AM
Tried watching both on phone and desktop. Old video post worked well on both but the video posted here only worked on my desktop. I couldn't hear the audio on my phone D:
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mary
April 18, 2018 at 12:02 PM
Ah it looks like it's the new video codes that caused it. Thanks for helping us debug T___T
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lotus
April 18, 2018 at 12:10 PM
Ye<3 are always welcome :D
Thank you for your hard work! (ง •̀ω•́)ง✧ Fighting, Mary! (ง •̀ω•́)ง✧
mary
April 18, 2018 at 7:35 PM
@chakhanseupeu I saw what Ye did there! (And uhm... is it okay to ask what model phone you have?)
lotus
April 18, 2018 at 8:42 PM
Hi! I'm using Samsung S4 :D
mary
April 18, 2018 at 9:11 PM
@chakhanseupeu Thank you again! :-*
katasu1996
June 27, 2018 at 7:36 PM
Hello! Sorry I don't get notifications when someone comments back at me and since I don't check my comments frequently I never see when someone responds. I have an Honor phone. It's also still not working for me! I'm not sure if other people have this issue or not! Thanks!